Shipping policy
Processing Time
Orders are processed on a Saturday and ready for dispatch on Monday.
Delivery Times
Please allow 1-3 working days for delivery after dispatch.
Shipping Rates
Because we use dpd min order of £5.50 applies.
Please note: We currently ship within the UK only. International shipping is not available at this time but maybe soon.
Order Tracking
If you’ve provided your mobile number, DPD will send you a delivery time slot via text. Otherwise, you’ll receive it via email.
Shipping Delays
We are not responsible for shipping delays caused by unforeseen circumstances, such as natural disasters, strikes, or carrier delays.
During peak seasons and holidays, shipping times may be longer than usual.
Address Changes
If you need to change the shipping address, please contact us within 24 hours of placing your order.
We are unable to change the shipping address once the order has been processed.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately.
We will work with the carrier to resolve the issue and ensure your satisfaction.
Contact Us
For any questions or concerns regarding your order, please contact our customer service team on WhatsApp on 07775728943.
Thank you for shopping with us!
Boat Charge Solutions
